YVONNE M. EDRA

Address: Al Manara Residences, Al Nahda Dubai, UAE

Mobile: +971 543537861
Email: [email protected]

OBJECTIVE
To obtain a position that offers challenge and growth; and to use my skills in its maximum potential that will enable me to deliver excellent workmanship in a fast paced environment.

WORK EXPERIENCE
MSG Global Solutions Philippines

SAP Technical Analyst (November 2014 – November 2016)

o   Provide support for SAP Education 1st and 2nd level support to training related issues encountered by SAP Instructors.

o   Test new developed courses offered by SAP Education. Ensures content of the material and system must pass standards to be deployed and offered to students.

o   Tested course: SAP HANA, SAP FIORI

o   Provides L1 Basis Support (user administration, system monitoring, RFC connection, performance monitoring).

o   Perform CATT (Computer Aided Test Tool) Execution on system remotely as well as troubleshooting of error.

Toyota Financial Services Philippines, Incorporated

Credit Verifier (April 2014 – October 2014)

o   Verify Credit Application by checking applicant’s history and credit standing for applying credit.

o   Generate reports on credit application and provide reports, findings and recommendation.

EDUCATIONAL BACKGROUND
PHILIPPINE WOMEN’S UNIVERSITY

Bachelor of Science in Information Technology, Major in Hardware and Software

Year 2010-2014

OTHER SKILLS

o   Programming Languages: HTML, CSS, PHP, Java, SQL, C, C++

o   MS Office, Adobe Photoshop, Joomla web application, Macromedia Dreamweaver

o   Computer Networking, LAN Configuration, PC Troubleshooting, Installing applications

REFERENCES
Available upon request.