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ZACHARIA NJOKITE KIPANDU Cafe manager

Dar Es Salaam
Skills • Using SPSS package • Internet use • Microsoft Office use

PERSONAL INFORMATION

WORKING EXPERIENCES

EDUCATION BACKGROUND

REFERENCES

Education

2013-2016 BACHELOR DEGREE at COLLEGE OF AFRICAN WILDLIFE MANAGEMENT
2011-2013 CERTIFICATE OF ADVANCED SECONDARY EDUCATION at NDANDA HIGH SCHOOL
2007-2010 CERTIFICATE OF SECONDARY EDUCATION at UJENZI SECONDARY SCHOOL

Experience

2019-PRESENT MANAGER at MISH CAFE

Duties
– Coordinating employees schedules
– Making sure café protocol are being followed
– Drafting menus
– Managing and resolving customers complaining

JUNE 2014- JANUARY 2015 Assistant Manager at Giraffe Hotel

Duties
– To assist the manager to coordinate the manager to coordinate employees schedules
– Assisting the manager to ensure compliance with health and safety legislation and licensing laws
– Helping handling customer complaints