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Zadora Villanueva II Customer Service Representative

Dumaguete, Philippines

Skills:

Sales

·       Able to engage and speak to customers.

·       Superb people and sales skills.

·       Customer service experience in a retail environment.

·       Knowledge and experience in using computer systems.

·       Communicating effectively and professionally.

·       Can work at a sustained pace and produce quality work.

Personal

·       Highly enthusiastic individual who has a strong desire and commitment to achieve both personal and professional goals.

·       Dependable and trustworthy.

·       Willing to work late nights, overtime and weekends.

·       Punctual and always on time for work.

 

EXPERIENCE:

 

Senior Publishing Consultant (Outbound Sales)

Feb. 2014- July 2015

Author Solutions Philippines Inc.

 

Chat/Blog Support Offline and Customer Service Representative

February 2010- January 2014

Qualfon Phils. Inc.

 

Technical/Billing Representative

March 2007- January 2010

TeleTech Dumaguete

 

Email/Chat Support Representative

August 2015-present

ECE Consulting Group

 

 

EDUCATION:

College – St. Paul University Dumaguete City

Bachelor of Arts – Major in English

July 2015- present

 

St. Paul University Dumaguete City

Bachelor of Arts in Mass Communication

2003-2006

 

High School- Negros Oriental High School (NOHS)

Grade School- North City Elem. School