Zecille T. Capilitan

Blondubakki 10, Reykjavík, Iceland, 109

+354 783 8366

[email protected]

Personal Data:

 

Gender: Female

Place of Birth: Lapu-Lapu City, Cebu, Philippines

Civil Status: Single

Age: 28 years old

Birthdate: April 12, 1992

Citizenship: Filipino

Summary Skills:

Hardworking and willing to take on new responsibilities and respond to it with good initiative
Excellent in interpersonal and communication skills
Can work in minimum supervision
Organization and Leadership Skills
Work Experience:

Date : September 2019 – March 2020

Company : Fiskmarkadurinn

Location : Adalstraeti 12

Title : Bartender/Barista

Date : June 2019 – Oct 2019

Company : Osushi (Restaurant)

Location : Tryggvagata 13/Reykjavikurvegur 60

Title : Waitress and Kitchen Assistant

Date : November 2017 –  May 2019

Company : Sushibarinn/Sakebarinn (Restaurant)

Location : Suðurlansbraut 10/Laugavegur 2

Title : Waitress and Extra Sushi Chef

Date: March 22, 2015- June 12, 2017

Company: Telstra Powered by TeleTech

Title: Consultant

Location: Asiatown I.T Park, Lahug, Cebu City, Philippines

Job Description:

Assist customer with explaining the bill
Helping customer with their Bill Dispute
Assist customer with the payment
Assist customer in changing the plan for their Mobile, Internet and Home Phone Service
Cater new customer in creating new account with Telstra and new line connection

Date: January 09, 2012 – December 13, 2014

Company: Aegis People Support/Teleperformance Philippines

Title: Executive Operation (Universal Retention Agent)

Location: Asiatown I.T Park, Lahug, Cebu City, Philippines

Job Description:

– Customer Service

– Technical Support

– Sales Representative

– Retention Agent

– Counsellor

 

Educational Background:

College:

 

 

–    University of Iceland (Háskoli Íslands)

 

Academic English for Diploma
(Year: 2018-2019

Icelandic as Second Language
(Year: 2017-2018)

 

–    University of San Carlos

Talamban, Cebu City

Bachelor of Science in Civil Engineering

(Year: 2008-2011)

Secondary:

–     New Ormoc City National Highschool

Ormoc City, Leyte

(Year: 2005-2008)

–    New Filipino Private School

Sharja, UAE

(Year: 2004-2005)

Primary:

–    Ormoc City Central Sped Center

Ormoc City, Leyte

(Year: 2000-2004)

–    Sto. Niño College

Ormoc City, Leyte

(Year: 1998-2000)

References :

Jóhann Olafur Jorgensson

Shift Manager

Fiskmarkadurrin

Contact Details:

jolafurj@@gmail.com +354 695-1015