Zeeshan Younas

Moh-Gharram-zai, Village Dhamtour, District Abbottabad, P/O BOX Dhamtour Abbottabad, Province KPK, Pakistan.

Phone- +92313-5511304, +92311-5616332

Home Phone- 0992-410124

Email- [email protected]

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CAREER SUMMARY

Experienced automotive service advisor skilled in exceeding service goals and company expectation by explaining option and maintaining high slandered of customer service. Friendly outgoing and resourceful with strong listening skills and ability to ask right questions to quickly diagnose problems.

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CORE COMPITENCE

Ascertains automotive problems and services lay listening to customer’s description of symptoms; clarifying description of problem; conducting inspection; taking test drives; checking vehicle maintenance records; examining service schedules. Develops estimate by costing materials, supplies and labor, calculating customer’s payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problem and causes discovered, as well as repair service required; obtaining approval signatures; entering RO into service database system .Maintenance automotive records by recording problems and corrective actions planned .During his tenure with us, he ably handled major responsibilities and found him to be hardworking and very productive.

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EMPLOYMENT HISTORY

Ø One year working experience as a cashier and Oder taker on McDonald.

Ø One year working experience as a sales associate on Outfitter garment brand.

Ø Two year working experience as a technician in local workshop.

Ø Four year working experience in Toyota as a Service Advisor.

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EDUCATION & CERTIFICATION

Ø Intermidiate in FCS computer sciences from Emerson College Abbottabad.

Ø Matriculation in science subjects from Government high school Dhamtour Abbott bad.

Ø IVQ 3905 IN AUTOMOTIVE ENGINEERING from AmanTech (City and Guild UK) 2015.

Ø Personal Safety and Social Responsibilities.

Ø Fire Prevention and Fire Fighting.

Ø Proficiency in Personal survival Techniques.

Ø Elementary First Aid.

Ø Cardio-pulmonary Resuscitation (CPR) with Automated External Defibrillator (AED).

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INTREST AND HOBBIES

Ø Searching new technologies related to Automotive.

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EXPERIENCE:

Ø Three year working experience in Toyota 3s Dealership as a Service Advisor.

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HOBBIES:

Ø Reading books and searching new technologies.

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Occupassions Applied NOC Code/ Skill Type

9619 other laborers in processing, manufacturing and utilities Skill Type D.

REFERENCE:

Ø Reference will be endowed upon request.